Refund policy

We want you to love your Marika purchase. If you're not completely satisfied with an order from Marika.com, you can return eligible items within 30 days of your order date for a refund or exchange. For complete details, please review our Returns & Exchanges policy.

Start a Return or Exchange

All returns and exchanges are processed through our online Returns Center.

  1. Go to the Returns Center and look up your order.
  2. Select the item(s) you wish to return or exchange and the reason.
  3. Confirm your return details.
  4. Download and print your prepaid return label and packing slip.
  5. Securely pack the merchandise and packing slip in a shipping envelope or box.
  6. Attach the return label and drop the package off at your nearest post office.

Eligibility

  • Returns must be requested within 30 days of your order date.
  • Items must be in their original condition with all tags attached.
  • Only purchases made on Marika.com can be returned here. Marika products bought from other retailers must be returned to the original retailer.
  • Marika.com reserves the right to deny a refund if returned merchandise does not meet these requirements.

Final Sale Items

All clearance items, water bottles, undergarments, and headwear are final sale and cannot be returned or exchanged. This includes items in our Final Sale collection.

Refunds

  • Refunds are issued to the original form of payment.
  • A flat return shipping fee of $6 is deducted from your refund total when you return items for a refund. This fee is waived for exchanges.
  • Please allow up to two weeks for your return to be received and processed. We'll email you once your refund has been issued.
  • Refunds to credit cards typically appear within one billing statement.

If you haven't seen your refund after that time, please check with your bank or card issuer first, as posting times vary. If you still need help, contact us at [email protected].

Exchanges

Exchanges are free and available for a different size or color of the same item. To exchange, start your request in the Returns Center and select "Exchange" when prompted for the return reason. You will not be charged for the return label on an exchange.

Gifts

If you received an item from Marika.com as a gift, you can return it for online store credit through our Returns Center.

International Returns

Prepaid return labels are valid only for shipments within the United States. International customers are responsible for return shipping costs and should use an insured, trackable postal carrier. Please include a copy of your invoice in the package and ship to the address below. We'll email you when your return has been received and your refund processed.

Marika.com is not responsible for return packages that are lost, damaged, or missing in transit.

Questions?

Our Customer Service team is happy to help.
Email: [email protected]
Phone: +1 888-565-9359
Returns address: Marika, 5553-B Bandini Blvd, Bell, CA 90201